We Bring Strategic Expertise To Loyalty Programs
Halo Loyalty marketing solutions are already in use by some of the world’s largest and most innovative resort, leisure, retail, fitness, hotel and entertainment properties. They chose our tools to increase customer engagement, drive revenue and gain competitive advantage. You can, too.Connect with us for a demo
A Loyalty Platform That Meets Your Loyalty Challenge
We offer ongoing services support after we implement your solution.
Halo Loyalty is your “always-on” partner in every aspect of loyalty and customer engagement, applying more than a century of combined experience implementing, managing and optimizing customer loyalty solutions to meet your requirements.
Halo is a suite of centrally managed loyalty solutions. It has the power to integrate your loyalty program across hotel, restaurant, point of sale, food and beverage, spa and fitness, and entertainment systems in service of a coherent, enterprise-wide customer experience.
Halo Loyalty Delivers Demonstrable Value
Halo Loyalty works with you to configure a loyalty solution that addresses your exact requirements. Depending on your needs, this tailored solution may combine all our offerings – rewards software, strategy, implementation, training, system support and an ongoing collaborative partnership – or just one or two. We’ll partner with you to craft the mix that best suits your business.
- Halo Loyalty offers the most advanced and comprehensive loyalty strategy platform.
- Our centralized loyalty program platform integrates all patron spending and behavioral data across multiple touchpoints.
- Our loyalty program software consolidates data in real time from disparate transactional and management systems.
- We stand with you through development, management and optimization of your loyalty program.
- Deep system interface and integration expertise lets us deploy on legacy infrastructures to maximize value of existing systems.
Advanced Loyalty Strategy Services
Halo Loyalty is your “always-on” partner for excellence in implementing, managing, and optimizing your loyalty program. The breadth of our expertise allows us to deploy and configure the Halo solution to meet specific requirements and goals. Find out how Halo Loyalty can address your technical and business needs for loyalty solutions.
New Product Development
For brands looking to expand their loyalty marketing footprint with the development of a customized product, Halo Loyalty brings a wealth of expertise in product design and development. From product strategy to real-world design and production of cards or currency, Halo Loyalty has you covered.
Loyalty Program Design
Starting with loyalty program strategy, knowledge of your data infrastructure, and proven best practices, Halo Loyalty builds tailored client loyalty programs to best fit your loyalty strategy objectives.
With Halo Loyalty, you gain an objective partner and an expert resource to analyze and prioritize opportunities for refining or expanding your loyalty program and customer engagement approach.
Analysis & Optimization
We bring deep experience in the optimization of critical databases. From issue diagnosis to data collection strategies, patron segmentation to data hygiene, Halo Loyalty brings clarity and structure to your data.
Halo Loyalty is an expert in strategy and integration, enabling us to tap new technologies for location-based services into your customer engagement efforts, from location detection software to physical infrastructure.
Avoid duplicate records and incomplete or duplicate data with our holistic process to ensure data cleanliness and consistency from database schema to individual records.
Predictive Marketing Tools
Supported by proven customer loyalty strategies and innovative software tools, we deliver marketing offers that anticipate customer interest, based on past behaviors, location and other factors.
Manage & Execute Programs
Halo Loyalty has a staff of seasoned loyalty marketing professionals ready to partner with you and manage and execute any aspect of your program to your exacting standards.
We provide a holistic assessment of your current loyalty program, from marketing strategy to execution, then offer recommendations for program optimization that deliver instant impact and long-term value.
Get a loyalty program tailored to your needs
Provide a consistent member experience across all existing transactional systems.Learn More
Halo Loyalty Software Solutions
Halo is a suite of centrally managed loyalty solutions that enable delivery of highly tailored programs and incentives across multiple systems. Orchestrating those company loyalty programs and their vast stores of data is Halo Core, the central component of the Halo Loyalty Management Solution. The unique Halo architecture supports true “big data” processing with the power to satisfy the demands of real-time transactional processing at massive scale. Halo can be launched in the cloud for rapid deployment opportunities, while reducing infrastructure costs. The following management tools and user interfaces further extend the power of the Halo platform.
Deploy the fundamental tools necessary to configure and manage the enterprise loyalty program. Define program characteristics such as customer tiers, a variety of loyalty currencies and program operations.
Advanced Marketing Solutions
Extend the functionality of Halo Core to give marketing teams powerful tools to manage earnings, trigger-based offers and messaging via direct mail, email and SMS, as well as system-managed loyalty capabilities.
Halo Offers allows marketing teams to publish targeted offers directly into Halo, enabling customers to view and redeem their offers wherever and whenever they need them.
Halo Promotions allows property level promotions and events teams to directly manage their promotions calendar, manage achievers, and run "Spend X, Get Y style promotions.
Halo Event Management
Halo Event Management allows local promotions and events teams to schedule events, and add customers to those events either through lists or criteria.
Provide awards management for patrons who satisfy user-configurable redemption criteria: Manage award inventory by location and availability, and cap award availability based on event budget.
Halo VIP Access
Manage access to VIP locations within a resort or property via PC, laptop or tablet that qualifying patrons can access through prequalification or redemption of points, comp value or credits.
Allow users to associate patron photos, signatures and scanned documents with patron profiles, images, PDFs and spreadsheets for patron enrollment, reimbursement documentation and program management.
Halo Retail Connect
Provide a point-of-sale interface for patron balance and redemption lookup, and use to issue trigger awards based on retail transactions for food and beverage, hotel, spa, or events and shows.
Halo Expedition is a game engine focused primarily on high-frequency patrons, with components for destination players. Patrons progress across a board, and win awards for traversing the game board.
The Halo SportPix module works with the Promotion Manager System to set up a sporting event or season, with patrons using the Kiosk system to directly and interactively participate in the SportPIX promotions.
Deploy remote or onsite secure customer touchpoints where customers can view and manage personal profiles, promotions, offers, events and loyalty program rewards, plus print contest entries, award vouchers and more.
Halo Mobile provides mobile access to all your internal patron management functions – securely, enterprise-wide – on both iOS and Android.
Halo Mobile Enrollment
With Halo Mobile Enrollment, patrons easily enroll in corporate loyalty programs by simply scanning a drivers license or entering a phone number or email address, minimizing data entry.
Engage more customers
Engage your members across all amenities and touch points, in real time.Learn More
Halo integrates with all your existing transactional systems – including gaming, hotel, dining, retail, spa and fitness, and entertainment point of sale – using third-party certified gateways. We extend the life of your existing technology investments. Our team can implement cutting-edge Halo solutions on your existing infrastructure with no need for a high-cost rip-and-replace scenario or the limitations of a single management system.
Halo system interface and integration technologies:
- Provide third-party systems with a simple, point-to-point API solution to communicate with Halo Core.
- Add secure patron portals to your existing websites, providing access to loyalty data, offers and the patron profiles.
- Enable companies with information-bus platform investments, such as TIBCO, MULE, BizTalk to integrate through Halo Mesh.
- Allow you to launch Halo in the cloud for rapid deployment opportunities and reduced infrastructure costs.
Halo Web allows you to add secure patron loyalty program portals to your existing web properties.
Halo Open Gateway
Halo Open Gateway provides a simplified API for third-party access to patron information and transactional data.
Halo Cloud enables deployment of Halo in a cloud-based environment such as Microsoft Azure or Amazon EC2.
Halo CRMx Gateway
Halo CRMx Gateway allows Halo to issue awards in response to triggered promotions or redeemed offers (for use with casino loyalty solutions).
The HAS2S Gateway is the primary integration point for ACSC systems without the Bally Universal Gateway (for use with casino loyalty solutions).
Halo Mesh enables information bus platforms such as TIBCO and MULE to directly integrate with Halo Core.
Integrate with all your existing transactional systems
Our team can implement cutting-edge Halo solutions on your existing infrastructure.Learn More