Product Specialist

The Product Specialist works closely with customers to support and promote the HALo product line. This position will handle the day to day customer support, coordination of lab installs, and training.


  • Minimum 21 years of age. Position may require gaming registration
  • Have a technical background in gaming (casino or slot manufacturing), 1+ years of experience preferred
  • Have a basic understanding of casino marketing program development and SQL
  • Is comfortable with facilitating training, documenting, troubleshooting and describing promotions to our customers. Candidates should provide experience with these disciplines
  • Demonstrate an aptitude and experience with technical concepts involving VPN, Gateway, CMS connections, certificates, etc.
  • Is people and team-oriented, hardworking, intelligent and brings a strong work ethic to the position
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Database Administrator

The DBA would be responsible for developing applications and integrations using the Microsoft SQL Server platform. This includes reports, vendor exports, data warehousing tasks and other data related tasks.


  • Strong skills in Microsoft SQL Server 2008 or greater
  • 2 years of hands-on SQL Server Development experience
  • Strong skills in SQL, T-SQL, optimization, performance tuning and debugging
  • Solid experience and understanding of SQL stored procedures, writing queries, stored procedures, triggers and follow execution paths
  • Experience with managing indexes across multiple databases to maintain performance while scaling, designing/implementing tables, fields and stored procedures
  • Experience with managing and configuring Microsoft clustered, always on, and often high availability environments
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Software Developer

The software engineer (developer) will be delivering software releases, which includes development of web applications, Windows thick client applications, Windows services, and Administrator clients for web and windows.


  • 5+ years using C# and .NET to design, modify and implement software
  • Proficient with Microsoft SQL server architecture
  • Proficient with Object Oriented programming
  • Experience with Stored procedures, functions and reports
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System Engineer

The Systems Engineer will support the internal teams and external customers by troubleshooting stored procedures, mining data, and running traces, interfaces and integration. As the go-to contact, the system engineer will need to understand what the service layers are doing and why our Halo application behaves the way it does.


  • Expert level in Microsoft SQL Server 2008 or greater
  • Have a solid working knowledge of XML and messaging
  • Highly familiar with complex database and OO concepts
  • Experienced with client/server and IIS architectures
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Product Manager

The Product Manager is the product expert, knowing the Halo software inside and out in order to best support the customer’s needs. This role will regularly be planning meetings and installations, explaining functionality, managing and being the point of contact for the customer, and is technical enough to troubleshoot the product for QA testing and if something goes wrong.


  • Functional and practical knowledge of project management. 2 years of project management experience
  • Demonstrated ability to train, document, troubleshoot, and describe promotions to customers
  • Aptitude and experience with technical concepts involving VPN, CMS connections, certificates, and Microsoft SQL
  • Must have a casino marketing application background; or experience working in the slot/gaming industry
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IT Project Manager

The Project Manager is responsible for planning and executing projects to ensure completion on time and on budget. This will include gathering requirements from the business owners, writing clear and detailed functional specifications, scoping out the necessary work, writing RFPs, tracking the project development, communicating with the team and effectively prioritizing and executing tasks.


  • Solid understanding of SDLC
  • Functional and hands-on knowledge of Agile project management. 3-5+ years experience in IT project management, including software development and delivery
  • Exceptional communication skills and the ability to keep the team on track and motivated
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IT Systems Applications Analyst

The IT Systems Applications Analyst is responsible for installing, maintaining and troubleshooting various software applications and related hardware interfaces including PC’s, Mac’s, Network, VPN, Server, Wifi and phone systems.


  • 3-5+ years hands-on technical experience with installing, configuring, troubleshooting and performing data migration for Mac and PC hardware and multiple software applications
  • Knowledge of network connectivity, VPM, Wireless Networks, Cloud, VMWare, Virtual environments, physical and virtual servers
  • Experience with SQL server/scripts, including database backups and restore
Submit Resume